Help Centre
Your compass for navigating MagicMiles
Your compass for navigating MagicMiles
MagicMiles is available for iPhone and iPad, with support for Apple Silicon Macs via the iPad app. To download the app, visit magicmiles.app/download on your device and you’ll be redirected to the correct store.
iOS: iOS 26.0 or later
macOS: macOS 26.0 or later on Macs with an Apple M1 chip or newer (via the iPad app from the Mac App Store)
The Android version is no longer actively developed. The app remains available, continues to work, and existing subscriptions are still valid.
Yes, you can install and use MagicMiles on multiple devices at the same time, as long as they meet the OS requirements and you log in with the same user account.
MagicMiles is designed primarily for iPhone and iPad. The iPad version is compatible with Macs running macOS 26.0 or later on Macs with an Apple M1 chip or newer. It can be downloaded directly from the Mac App Store. We are always looking to expand our platform availability based on user demand.
MagicMiles allows you to access your trip information even when you don't have internet connectivity. This is particularly useful when traveling to areas with limited or no signal.
Before you go offline, make sure to open the app while you still have internet access. The app will automatically cache the information for offline use. Once your trip information is cached, you can view all the details offline. This includes your activities, maps and other trip-related data.
Read-Only Mode:
All information is visible but not modifiable. You cannot make changes to your trip or activities while offline.
No Real-Time Updates:
Any updates to activity details, transportations, weather, or other dynamic information will not be available until you reconnect to the internet.
To ensure your access remains active and your trip information stays updated, you need to connect to the internet at least once every 7 days. This will refresh your data and allow you to download any updates or changes to your itinerary.
Learn about the benefits of subscribing, the free trial, and our commitment to privacy.
MagicMiles offers a 3-day free trial with the yearly subscription plan. This trial period allows you to explore the app’s full range of features and experience how it enhances travel planning before committing to a subscription.
Unlimited Trips: Plan as many trips as you like without any restrictions.
All Features: Access all features without limitation, regardless of how long you subscribe. You can find a full list of features on the subscription options screen.
Privacy Commitment: By subscribing, you support our commitment to privacy. MagicMiles does not track or sell your data, ensuring your travel plans and personal information remain secure.
Manage your MagicMiles subscription, including updating payment methods, canceling your subscription, and handling refunds. Note that subscriptions are managed through Apple or Google and must be modified or canceled via their respective platforms.
To update your payment method, you will need to do this through the App Store (for iOS users) or the Google Play Store (for Android users). Follow the steps below:
→ Open the Settings app on your iPhone
→ Tap on your name at the top of the screen
→ Select "Payment & Shipping"
→ Add, update, or remove your payment methods as needed
→ Open the Google Play Store app
→ Tap on the menu icon (three horizontal lines) in the top left corner
→ Select "Payment Methods"
→ Add, update, or remove your payment methods as needed
Subscriptions are managed through Apple or Google, and must be canceled via their platforms. Here’s how you can cancel your subscription:
→ Open the Settings app on your iPhone
→ Tap on your name at the top of the screen
→ Select "Subscriptions"
→ Find and tap on "MagicMiles"
→ Tap "Cancel Subscription" and follow the prompts to confirm your cancellation
→ Open the Google Play Store app
→ Tap on the menu icon (three horizontal lines) in the top left corner
→ Select "Subscriptions"
→ Find and tap on "MagicMiles"
→ Tap "Cancel Subscription" and follow the prompts to confirm your cancellation
Refunds for subscriptions are handled by Apple or Google. You will need to request a refund through the respective platform:
→ Open the App Store on your iPhone
→ Tap on your profile picture in the top right corner
→ Select "Purchased" and find "MagicMiles"
→ Tap on "Report a Problem" and follow the instructions to request a refund
→ Open the Google Play Store app
→ Tap on the menu icon (three horizontal lines) in the top left corner
→ Select "Order History"
→ Find "MagicMiles" and tap "Report a Problem"
→ Follow the instructions to request a refund
If you encounter any issues with managing your subscription, please contact Apple Support or Google Play Support for assistance.
We're sorry to hear that you're considering deleting your account. If you decide that you no longer want to use MagicMiles, you can delete your account directly within the app. Simply go to Your Trips > Settings > Your Name > Options > Delete Account. This will permanently remove your account and all associated data.
Deleting your account is irreversible and will result in the loss of all your data stored in the app. Please note that Identifiers, Usage Data, and Diagnostics information may be retained even after account deletion and will be handled in accordance with our Privacy Policy. Deleting your account does not cancel your subscription and you will not be able to use the same Apple or Google account with MagicMiles anymore.
You can also reach out to us by clicking on the chat icon in the bottom right corner if you need any assistance.
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